STUDENT LOANS
We recognize the importance of protecting your brand, supporting and counseling your students, and improve revenue performance through excellence in Compliance, Security, Training, and Management Expertise.
COMPLIANCE
- CFPB Compliant
- TCPA Compliant
- PCI Compliant
- GLBA Complaint
- UDAAP Compliant
- ACA certified Credit and Collection Compliance Officer
SECURITY
- Soc 2 Type II Software systems
- 100% Call Recording
- Encrypted Data
- SFTP of all File Exchange
- Facility Swipe Card & Entry Codes Access
TRAINING/STRATEGY
- Security and Compliance Training
- Call Performance Enhancement
- Extensive New Hire Training Program
- Call Recording Access
- Advanced Data Analytics and Scoring
- Average Tenure of team members is exceptional with continued experience providing outstanding results
MANAGEMENT SERVICE EXPERTISE
An affiliation with PSB*MARS provides you the capability to produce the expected and necessary results – maximum liquidation of your delinquent accounts while protecting your brand image. PSB*MARS is a privately owned, nationally recognized agency, and we have the capacity to quickly respond to your evolving needs.
PSB*MARS has the management team, technology, compliance measures, and advanced scoring and analytics to produce the results in an ethical and professional manner. With our management team and company experience, PSB*MARS will deliver the most cost-effective results in a manner that reflects positively on your reputation.
Proven Student Loans Services
PSB*MARS has been delivering proven Account Receivables Management solutions since 1972, and providing Student Loan collection services for the U.S. Department of Education (as a small business subcontractor until the 2019 FSA dissolution of large PCA contracts) and other colleges and universities throughout the United States.
Protect your Brand
We recognize the importance of protecting your brand, supporting and counseling your students, and improve revenue performance through excellence in Compliance, Security, Training, and Management Expertise.
Extension of your Organization
Our service is an extension of your University or College. PSB*MARS delivers collection programs that we customize to your specific guidelines and procedures, while maintaining our best practices to deliver maximum revenue enhancement.
Meet with PSB*MARS!
PSB*MARS provides Extended Business Office & 3rd Party Collection services. We have and continue to serve the Healthcare, Student Loan, and Utility markets for over 48 years. A next level partnership experience is something we are proud of and strive every day to provide. We have multiple partnerships over a decade long, and our longest partner has been with us for over 40 years!