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Company
PSB*MARS History
As an extension of your Business Office, PSB*MARS history with our clients recognizes a common purpose of working together which requires accountability and playing by the rules.
Teamwork
As an extension of your Business Office, PSB*MARS history with our clients recognizes a common purpose of working together which requires accountability and playing by the rules.
Respect
Treating others how we would like to be treated.
Integrity
PSB*MARS does what is right in every situation by holding each other accountable and matching our actions to our words.
Tradition
PSB*MARS shares our knowledge, skill, and experience to benefit one another with over 50 years of developed solutions.
Effort
PSB*MARS recognizes great achievements require unlocking our potential and contributing.
Our History
𝟓𝟐 𝐲𝐞𝐚𝐫𝐬, 𝐨𝐧𝐞 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐚𝐭 𝐚 𝐭𝐢𝐦𝐞.
1972
Professional Service Bureau (PSB) is founded in Minneapolis, MN by Art Gibbs
1979
René Engh joins PSB
1994
Rob Gibbs joins PSB
2003
René Engh and Rob Gibbs become owners of PSB
2008
Managed Accounts Receivables Solutions (MARS) becomes its own division
2014
Jack Roe joins PSB*MARS as Vice President of Operations
An extension of your business office
Compliance, built in from day one.
01
Network Risk Assessment
We conduct consistent formal scans with a 3rd party Soc 2 Type II certified partner as well as our own internal scans. We partner with solutions such as VMware Carbon Black Cloud™ to protect our clients and PSB*MARS.
02
Beyond HIPAA
We are a 100% United States organization based out of Minnesota. The requirements in Minnesota exceed HIPAA requirements, and brings confidence to our clients that we are always understanding the rules and regulations to protect the client, the customer, and ourselves as well.
03
Initial & Ongoing Training & Education
Our team is trained and tested in HIPAA, FDCPA, CFPB, GLBA, ECOA, and UDAAP, along with multiple other industry specific requirements. Our team is trained to adapt, ask the right questions, listen, and properly communicate with clarity.
04
Policies & Procedures
With our ACA certified Compliance Officer oversight, our team understands the expectations with initial, ongoing, and updating of Policies & Procedures according to our clients needs and requirements along with each states rules and regulations as well.
05
Auditing & Reporting
Our supervisors and management engage in consistent side by side and remote monitoring of live and recorded interactions. We are Certified Soc 2 Type II as well as have Soc 2 Type II and Soc 2 Type I software partners are utilized to provide recording and monitoring tools as well to supplement our approach.