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Solutions
Denials Management
Combining over 50 years of Revenue Cycle expertise with Joy, our AI voice agent, PSB*MARS recovers revenue trapped in denied and delayed claims - faster, and with less manual follow-up than ever before.
Claims & Denials Resolution
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The Job:
Recover revenue trapped in legacy payer logic.
Capability:
Joy scans ERAs, identifies rejection codes, cross-references EHR data, and submits appeals via portal, fax, or voice.
Revenue Integrity:
Recover trapped cash with zero manual status calls.
The Edge:
"Reasoning-based" appeals. Joy doesn't just resubmit; she identifies why it failed and fixes the underlying data.
Denial Management, the PSB*MARS way
Customizable Denial Management Workflow
Experienced Denial Management Personnel
Focus on resolution via payment, rather than adjustment
Denials are grouped for efficiency with a Denial Management Specialist
Denial trends & resolutions communication is relayed to lower denial rates
Review EOB to determine Denial Reason and appropriate resolution response — re-bill, amend coding, or appeal further
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Let's talk about your denial rate.
See how combining our team's experience with Joy's autonomous claim resolution can recover revenue that's currently stuck.
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