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Company

Student Loans

We recognize the importance of protecting your brand, supporting and counseling your students, and improve revenue performance through excellence in Compliance, Security, Training, and Management Expertise.

Compliance
CFPB Compliant
TCPA Compliant
PCI Compliant
GLBA Compliant
UDAAP Compliant
ACA certified Credit and Collection Compliance Officer
Security
SOC 2 Type II Software systems
SOC 2 Type II Organization Certification
100% Call Recording
Encrypted Data
SFTP of all File Exchange
Facility Swipe Card & Entry Codes Access
Training & Strategy
Security and Compliance Training
Call Performance Enhancement
Extensive New Hire Training Program
Call Recording Access
Advanced Data Analytics and Scoring
Average Tenure of team members is exceptional with continued experience providing outstanding results
Management Service Expertise

Management Service Expertise

An affiliation with PSB*MARS provides you the capability to produce the expected and necessary results – maximum liquidation of your delinquent accounts while protecting your brand image. PSB*MARS is a privately owned, nationally recognized agency, and we have the capacity to quickly respond to your evolving needs.

PSB*MARS has the management team, technology, compliance measures, and advanced scoring and analytics to produce the results in an ethical and professional manner. With our management team and company experience, PSB*MARS will deliver the most cost-effective results in a manner that reflects positively on your reputation.

Proven Student Loans Services
PSB*MARS has been delivering proven Account Receivables Management solutions since 1972, and providing Student Loan collection services for the U.S. Department of Education (as a small business subcontractor until the 2019 FSA dissolution of large PCA contracts) and other colleges and universities throughout the United States.
Protect your Brand
We recognize the importance of protecting your brand, supporting and counseling your students, and improve revenue performance through excellence in Compliance, Security, Training, and Management Expertise.
Extension of your Organization
Our service is an extension of your University or College. PSB*MARS delivers collection programs that we customize to your specific guidelines and procedures, while maintaining our best practices to deliver maximum revenue enhancement.