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Solutions
Revenue Cycle Management
Customized services for your community needs and policies, while working within your system.
Experience to work within your organization’s systems
Epic, Cerner, Meditech
McKesson Paragon, Healthland
CPSI, HMS, eCW, Healthquest, and others
This experience gives our partners the confidence that we are able to:
Process and review claims after coding, ensuring clean claims with DAILY review and correcting clearinghouse edits/rejections
Clean claim re-submission, with no claims left on file with payer
Stat follow-up to ensure claims are in process
Resolving backlog and forward flow denials
Partnership enables the ability to find trends in:
Identifying potential Charge Master issues
Registration Process Improvement
System claim processing/file exchange challenges
Biller training opportunities
Coding challenges
Coordination of medical records/benefits
Eligibility challenges
Denial Management
Customizable Denial Management Workflow
Experienced Denial Management Personnel
Focus on resolution via payment, rather than adjustment
Denials grouped for efficiency with a Denial Management Specialist
Denial trends & resolutions communicated to lower denial rates
Review EOB, re-bill, amend coding, or appeal further as needed
Insurance Follow Up
With the ability to integrate into Epic, Cerner, Meditech, McKesson Paragon, Healthland, CPSI, HMS, eCW, Healthquest, and others, PSB*MARS will be able to:
Appeal all denied claims where appropriate
Status check all assigned unpaid claims
Re-Bill unpaid claims where appropriate
Determine Eligibility and recommend Self-Pay effort if none exists
Real-time system updates & electronic claims resubmission
Claims Processing
Experienced Revenue Cycle Management staff will process each individual claim and determine steps needed for resolution, such as:
Contact appropriate 3rd party to determine eligibility if needed
Review claims/EOB via your system
Re-Bill and submit corrected claims
Follow-Up every 30 days until the claim is resolved
Establish Residual Self-Pay Balances
Post claim adjudication combines statement processing and patient follow up.
Send or queue statements on all Self Pay patients
Place phone calls on open balances
Follow best practice self pay collection processes or adapt to your organization’s needs
Assist with any 3rd party billing when an insurance has not been processed
Offer financial assistance when applicable/available
Recommend for 3rd party collections when necessary. As the MARS division handles all Extended Business office services, we have the ability to send your accounts to our 3rd party Collections Division, PSB. PSB*MARS functions as two wholly separate divisions, ensuring all efforts have been exhausted within the MARS umbrella of services and effort.
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Meet with PSB*MARS!
PSB*MARS provides Extended Business Office & 3rd Party Collection services. We have and continue to serve the Healthcare, Student Loan, and Utility markets for over 48 years. A next level partnership experience is something we are proud of and strive every day to provide. We have multiple partnerships over a decade long, and our longest partner has been with us for over 40 years!
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